Field Quality Control Manager

Capillary Flow is a forward-thinking company at the intersection of infrastructure, sustainability, and cutting-edge IoT technology. Our mission is to deliver innovative solutions that optimize systems and resources in real time. As we continue to grow, we are seeking a hands-on and quality-driven individual to join our team and elevate field operations to new heights.

Position Overview:

The Field Quality Control Manager is a critical link between real-time project execution and Capillary Flow’s broader Quality Assurance (QA) framework. This role is ideal for a proactive, fast learner with a technical background and a passion for driving excellence in the field.

As Field Quality Control Manager, you will lead on-site quality inspections, support installations, improve field processes, and train field teams—all while maintaining a strong focus on continuous improvement and high-performance standards.

Key Responsibilities:

• Conduct on-site quality inspections during installation and commissioning phases.
• Perform hands-on work with IoT system components: sensors, control units, cabling, and network integrations (cloud or local).
• Oversee construction-related quality tasks such as groundwork, ducting, enclosures, and system mounting.
• Identify risks, deviations, or recurring issues in the field, and implement corrective actions promptly.
• Ensure workmanship, material quality, and installation methods meet internal standards and client expectations.
• Provide on-the-ground support to field teams, resolving quality-related issues in real time.
• Train new and existing installation personnel on QA procedures and best practices.
• Serve as the primary point of contact for field QA inquiries, promoting a quality-first culture across teams.
• Develop training materials, SOPs, and quality documentation to support process improvement.

Key Competencies:

• Hands-on mindset: Comfortable being physically present and active at installation sites.
• Technical acumen: Working knowledge of IoT systems and field-based installation processes.
• Problem-solving orientation: Able to quickly diagnose issues and apply practical solutions.
• Strong communicator: Clear and direct communication with cross-functional teams and clients.
• Detail-oriented: Adept at documenting QA findings, procedures, and reports.
• Collaborative: Works effectively across departments to raise and maintain quality standards.

Qualifications:

• Technical background in engineering, electronics, construction management, or a related field preferred.
• Experience with IoT systems, field installations, or construction project oversight strongly desired.
• Demonstrated success in quality assurance, field operations, or similar roles.
• Ability to travel to project sites as needed.

Compensation and Benefits:

• $100,000 - $120,000, commensurate with experience
• Health, Dental, and Vision Insurance
• Life Insurance
• 401k with employer match
• Vacation and Holidays
• Mileage Reimbursement